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Curriculum Vitae

Resume

Chinnam Venkata Adinarayana · Hyderabad, India ·
chinnamadinarayana@gmail.com · +91 91602 60352

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Experience

  1. Sep 2022 — Present

    Senior Technical Writer & Knowledge Lead

    Cognizant — JPMC & Google Accounts, Hyderabad

    • Created 50+ audit-ready procedural documents; migrated legacy Word content to XML-based Adobe Experience Manager for reuse.
    • Partnered with Product Owners and Engineering to translate SME redlines into clear, user-centric in-product guidance.
    • Led a 5-member Knowledge team on a year-long initiative to close gaps in Google's hiring process, from project charter to delivery.
    • Authored and governed 300+ SOPs and decision trees, reducing content search time by 80%.
  2. Feb 2022 — Sep 2022

    Senior Technical Writer

    Tech Mahindra — Boeing 777-X Program, Chennai

    • Deciphered engineering design intent to produce structured, user-ready maintenance documentation for the 777-X program.
    • Managed engineering change requests with traceable revision history — 100% accuracy across high-stakes release cycles.
  3. May 2019 — Feb 2022

    Associate Engineer — Technical Publications

    Collins Aerospace, Bangalore

    • Contributed to ACE Lean initiatives by standardizing templates and checklists; significantly increased throughput.
    • Business unit focal point for scope definition and effort estimation on high-priority global work orders.
  4. Apr 2017 — Apr 2019

    Associate — Technical Publications

    Capgemini Business Services India, Bangalore

    • Revised technical manuals to meet ATA100 and iSpec 2200 style and formatting requirements.
    • Coordinated with technical illustrators to align visuals with copy across publications.

Technical toolkit

Content systems

DITA XML, Markdown, SGML, S1000D, structured content models

Tools & workflows

Git, GitHub, Oxygen XML Editor, Adobe Experience Manager, PTC Arbortext, JIRA

Design & UX

Information architecture, in-product guidance, SOP development, user journey mapping

AI & methods

AI-driven content creation, LLM editing, data-driven audits, Agile, DDLC, Lean (ACE)

Education

  • B.E. Aeronautical — Sathyabama University, Chennai
  • M.P.C. — Narayana Jr. College, Vijayawada

Awards & recognition

  • Client Appreciation, Cognizant — drafted 150+ SOPs and audited 1,300+ templates for a global launch.
  • Spot Award, Collins Aerospace — on-time delivery of high-priority publication packages.
  • Rising Star & Xtramile, Capgemini — customer delivery and team collaboration.