Curriculum Vitae
Resume
Chinnam Venkata Adinarayana · Hyderabad, India ·
chinnamadinarayana@gmail.com · +91 91602 60352
Experience
- Sep 2022 — Present
Senior Technical Writer & Knowledge Lead
Cognizant — JPMC & Google Accounts, Hyderabad
- Created 50+ audit-ready procedural documents; migrated legacy Word content to XML-based Adobe Experience Manager for reuse.
- Partnered with Product Owners and Engineering to translate SME redlines into clear, user-centric in-product guidance.
- Led a 5-member Knowledge team on a year-long initiative to close gaps in Google's hiring process, from project charter to delivery.
- Authored and governed 300+ SOPs and decision trees, reducing content search time by 80%.
- Feb 2022 — Sep 2022
Senior Technical Writer
Tech Mahindra — Boeing 777-X Program, Chennai
- Deciphered engineering design intent to produce structured, user-ready maintenance documentation for the 777-X program.
- Managed engineering change requests with traceable revision history — 100% accuracy across high-stakes release cycles.
- May 2019 — Feb 2022
Associate Engineer — Technical Publications
Collins Aerospace, Bangalore
- Contributed to ACE Lean initiatives by standardizing templates and checklists; significantly increased throughput.
- Business unit focal point for scope definition and effort estimation on high-priority global work orders.
- Apr 2017 — Apr 2019
Associate — Technical Publications
Capgemini Business Services India, Bangalore
- Revised technical manuals to meet ATA100 and iSpec 2200 style and formatting requirements.
- Coordinated with technical illustrators to align visuals with copy across publications.
Technical toolkit
Content systems
DITA XML, Markdown, SGML, S1000D, structured content models
Tools & workflows
Git, GitHub, Oxygen XML Editor, Adobe Experience Manager, PTC Arbortext, JIRA
Design & UX
Information architecture, in-product guidance, SOP development, user journey mapping
AI & methods
AI-driven content creation, LLM editing, data-driven audits, Agile, DDLC, Lean (ACE)
Education
- B.E. Aeronautical — Sathyabama University, Chennai
- M.P.C. — Narayana Jr. College, Vijayawada
Awards & recognition
- Client Appreciation, Cognizant — drafted 150+ SOPs and audited 1,300+ templates for a global launch.
- Spot Award, Collins Aerospace — on-time delivery of high-priority publication packages.
- Rising Star & Xtramile, Capgemini — customer delivery and team collaboration.